Frequently asked questions

Can't find an answer? Email team@b00st.com or see b00st.com at a glance.

Getting started

What does b00st.com do?

b00st.com runs digital ads for music and entertainment. You launch one campaign and it runs across Meta, Google, YouTube, TikTok, Snapchat, Reddit, Spotify, TV and digital out-of-home, with budget moved in real time to the ads that perform best.

How do I get started?

Sign in to the app with your email (no password needed), choose a goal, add a link and your creative, set a budget and launch. Most campaigns are set up in a few minutes.

What do I need to launch a campaign?

A target link, like a ticket page, streaming link, video or store, and at least one image or video. We recommend one square or horizontal asset and one vertical asset so ads fit every placement.

Do I need to share access to my ad accounts?

No. Sharing access is optional. If you want ads to run from your own pages and profiles, you can grant b00st.com partner access on the channels you use.

Pricing and billing

How much does b00st.com cost?

The app is free. On the Smart plan you pay as you go with a 12% usage fee included in your campaign budget. The Business plan is $99 a month and adds a dedicated ad expert. The Pro plan is $399 a month and adds a dedicated team, custom reporting and creative.

What's the minimum budget?

Campaigns start at $100 in total budget, with no commitments.

Are there hidden fees?

No. Pricing is inclusive: a $1,000 budget is a $1,000 invoice. Card payments carry a 3% processing cost taken from ad spend, and ACH bank transfers get a 3% bonus added to ad spend instead.

What payment methods do you accept?

Credit and debit cards, ACH bank transfers and wire transfers. ACH adds a 3% bonus to your ad spend.

Can I set a spending limit?

Yes. Your campaign budget is the limit, and b00st.com keeps spend within it.

Can I get a refund?

Refunds depend on campaign status and each ad platform's policies, and are reviewed by the b00st.com team. See the Terms of Service for details.

Do you have a referral program?

Yes. Contact support to join a simple revenue share on every campaign your referrals run.

Campaigns and platforms

Which platforms can I advertise on?

Meta (Facebook and Instagram), Google (Search and YouTube), TikTok, Snapchat, Reddit, Spotify, TV on Roku and streaming services, and digital out-of-home screens.

What kinds of campaigns can I run?

Event promotion for tickets, conversion campaigns for streams and sales, video engagement for views and subscribers, product launches and lead generation.

How does b00st.com optimize campaigns?

It A/B tests creative, copy, audiences and placements, then shifts budget around the clock toward the combinations that work, executing changes through each platform's API in real time.

Can I customize targeting?

Yes. Campaigns target automatically, and you can request specific audiences, locations or other customizations by contacting team@b00st.com.

Can I pause or change a campaign after it launches?

Yes. Contact support and changes are usually made right away, depending on each platform's processing time.

What content isn't allowed?

b00st.com follows each ad platform's content policies. Illegal, misleading or harmful content is not allowed.

I'm an agency. Can I use my own branding?

Yes. Depending on ad volume and service level, b00st.com can be white-labeled with your logo, colors and domain. Contact support to ask.

Results and reporting

What reporting do I get?

A dashboard with spend, impressions, clicks, views, CPM, CPC and conversions over time, verified location data, and shareable reports you can download as CSV.

Can b00st.com track ticket and merch sales?

Yes. Share your Meta pixel, Google Tag, TikTok Pixel or Snapchat pixel, and the dashboard reports sales, sale value, return on ad spend and cost per sale.

Can I connect b00st.com to my own systems?

Yes. Export data as CSV, or use the Campaign API to create campaigns and pull analytics. Pro clients can get custom data pipelines.

Support and security

How fast is support?

Within 48 hours on Smart, 24 hours on Business and 6 hours on Pro. Contact team@b00st.com or use the help button in the app.

How is my data kept secure?

Sign-in is passwordless through your email, sharing ad account access is optional, and payments run through Stripe. See the Privacy Policy for details.

Is there a community?

Yes. community.b00st.com has case studies, how-tos and answers from the b00st.com team and other users.