# Community Announcement

> Support, engagement, feedback, and documentation gets a huge overhaul today for b00st.com client users.

- URL: https://b00st.com/blog/community-announcement
- Published: 2022-04-27
- Authors: Jason R. Stevens, CFA
- Tags: community, how to, feedback, support, docs

## TL;DR

- On April 27, 2022, b00st.com combined its docs, FAQ and Discord into one community at community.b00st.com.
- The community runs on Discourse, with improved navigation, search on the / key, keyboard shortcuts and built-in training from discobot.
- Users can ask questions, reply to other users and the b00st.com team, and submit feature requests or bug reports.

![Main b00st.com community default page listing all the categories available](https://b00st.com/static/images/community-screenshot.jpg)

We are thrilled to share that b00st.com client support, customer engagement, and feedback capabilities got a massive overhaul today. Your links should start to reroute sometime over the next 48 hours.

✨ Check it out: [community.b00st.com](https://community.b00st.com) ✨

## Docs + FAQ + _community_

We're combining our former docs, frequently asked questions, and Discord into a better format, a _community_. The b00st.com community is a place that client users, aspiring artists, and your b00st.com team can interact together. Under the hood, we're using [Discourse](https://www.discourse.org/) -- open source software made to "redo" the product and industry "forum" into a modern discussion platform.

Now you can ask questions, interact with other users, and get help in a way that _we can scale_ for other and future users to rely upon.

## Try it on

The easiest way to dig in is to try it -- head over to [community.b00st.com](https://community.b00st.com).

#### Improved navigation

Now it's much easier to see major topics for help and deeper understanding of b00st.com cross platform ad campaigns.

You can easily deep dive into specific sub-topics, too, right from the landing page. Popular and new topics will be highlighted automatically.

#### Useful search

![A screenshot of the b00st.com community search feature when searching for the word 'pricing'](https://res.cloudinary.com/tincre/image/upload/v1651074188/community.b00st.com/community-search-screenshot_zlg9lf.jpg)

_Just type the `/` key_ to bring up the search bar experience! Type anything and relevant content should be appropriately displayed to you within the search widget.

##### Other cool keyboard shortcuts

- Use `shift + R` to reply to a post without lifting your arm to massage the mouse.
- Press `=` to open the Hamburglar menu.
- Use `tab` normally to navigate pages.
- `j` to move down inside a post, navigating through comments/sections _downwards_.
- `k` to move up inside a post, navigating through comments/sections _updwards._

#### Reply and comment at will!

You can now ask questions about a topic, post, or sub-topic. In addition, you can respond to other b00st.com client users, prospective artists, and the b00st.com team. As you post, ask, and participate more, your [**trust level**](https://blog.discourse.org/2018/06/understanding-discourse-trust-levels/) will automatically increase, allowing you more latitude over content and moderation of that content.

#### Built-in training

On first sign in you'll notice that the _discobot_ will walk you through an interactive "session" for some light training. This will help you best use and leverage the b00st.com community while staying out of the way.

> Don't like _discobot_? Shush that devil away; it's smart so shouldn't bother you again!

### Feedback, please!

As you know, we ♥ feedback here at b00st.com. When _you say jump_ we immediately begin asking ourselves _"how high?"_ As an example, a pro client recently asked for an improved payment ability and we're already almost ready for deployment.

#### ✨ Want to see an improvement?

You can let us know about an improvement to see via our [b00st.com Feature Request](https://docs.google.com/forms/d/e/1FAIpQLSdjR3HgbR-FAt69k0siaHgvL-x8v_4k0wAN6sEr3fUjRQKo2g/viewform).

#### ❓ Complaint, bug, or something else?

[Ask Anything - b00st.com Community](https://community.b00st.com/c/ask-anything/10)

> An example post to get you going: [I have a problem with <xyz> - Ask Anything - b00st.com Community](https://community.b00st.com/t/i-have-a-problem-with-xyz/59)